Privacy Policy for Seattle Repiping
Introduction
Welcome to the online presence of Seattle Repiping, a company dedicated to providing top-quality plumbing services. We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website (https://seattle-repiping.scoopsaga.com) and related services.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website and any subdomains or pages linked thereto.
- Mobile applications and software developed by us for user interaction.
- Online services offered through our platform.
- Interactions between our users and the Seattle Repiping team via emails, phone calls, text messages, or other communication channels.
Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and usage.
Processing Activities
This Privacy Policy guides your interactions when:
- You sign up for an account with us as a registered user.
- You visit our website to browse information, request quotes, or schedule services.
- You choose to receive marketing communications, such as newsletters, from Seattle Repiping.
Personal Data Collection
We collect various types of personal information to enhance your experience and provide tailored services:
- Account Information: This includes your user name, email address, and password used to access your account.
- Payment Information: We securely store details related to payment methods you use on our platform, such as credit card numbers, billing addresses, and expiration dates.
- Financial Information: Transaction records, order history, and other financial data are collected for processing payments and preventing fraud.
- Purchase Information: Details about products or services purchased from us, including quantities, pricing, and delivery addresses.
- Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
- Location Data: With your consent, we may access your location data to provide location-based services.
- Feedback and Reviews: Comments, reviews, and ratings you submit on our website or through customer support channels.
- Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (e.g., name, profile picture).
- Product Information: Details about products of interest, including inquiries made by users and product preferences.
We gather this information through direct user input forms, account settings, order processes, surveys, and interactive features on our website or applications. Automated technologies, such as cookies and web beacons, also assist in data collection for analytics and personalization. Additionally, third-party service providers may share Personal Data with us for the purposes outlined in this policy.
Cookies and Similar Technologies
We employ cookies and similar tracking technologies to enhance your experience on our platform:
- Strictly Necessary Cookies: Essential for enabling basic functions like account login and navigation through secure areas.
- Preference Cookies: Remember user preferences, such as language selection or website layout choices.
- Analytics Cookies: Track user behavior to provide insights into site performance and usage trends.
Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.
Data Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes collected or as required by applicable laws. Once these purposes are met, we securely delete or anonymize the data in accordance with legal requirements. This may include:
- Retaining data for the duration of your account activity and potential dispute resolution periods.
- Complying with tax and accounting regulations, which may require retention for a specified number of years.
- Staying within the data retention policies of our service providers.
Security Measures
The security of your personal data is paramount to us. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction:
- Employing encryption protocols for secure data transmission and storage.
- Utilizing secure third-party processing services to handle payments and sensitive information.
- Regularly reviewing and updating our security practices to adapt to emerging threats.
Children’s Privacy
We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about one of our services handling child data, please contact us at the details provided in this policy.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data:
- Access: The right to request access to and receive information about the personal data we hold about you.
- Rectification: Request corrections or amendments to inaccurate or incomplete personal data held by us.
- Erasure (Right to be Forgotten): Ask for the deletion of your personal data, except where such retention is required by law.
- Restriction: Limit our processing of your personal data under certain circumstances.
- Portability: Obtain a copy of your personal data in a structured format or transfer it to another controller.
- Objection: Object to the processing of your personal data for specific purposes, including direct marketing.
- Non-Discrimination: Take steps to ensure that we do not discriminate against you for exercising any of these rights.
To exercise any of these rights, please reach out to our privacy team via the contact details provided below. We will respond to all legitimate requests within a reasonable timeframe.
Changes to Policy
We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect your data.
Contact Information
For inquiries, requests for data access or deletion, or feedback regarding our privacy practices:
- Email: [email protected]
- Address: Seattle Repiping Privacy Team, [Street Address], Seattle, WA, 98101, USA